Table of contents
A Review of Dining‐out Patterns in Britain
John O′ConnorExplores how eating‐out patterns have changed over the last 50years. From a food‐rationed wartime Britain through to the 1960s withthe advent of the Chinese restaurant invasion…
Employee Feeding – Productivity and Performance
John S. A. EdwardsThe second of two articles, the first providing an overview ofemployee feeding and current issues facing this sector. Addressedspecifically at the catering sector, outlines the…
Measuring Guest Satisfaction in UK‐based International Hotel Chains: Principles and Practice
Peter Jones, Alexia IoannouInvestigates methods of assessing guest satisfaction, some of whichdo not give a true reflection. Analyses by comparison UK hotel methodsof assessment and ways of improving…
An Appraisal of UK Hotel Quality Grading Schemes
Roger J. CallanExamines a definition of hotels and the number of hotels in thecountries of the UK. Indicates by country the proportions of hotel stockrepresented by the major grading schemes and…
Hospitality Industry Employment: Emerging Trends
Rosemary E. LucasOutlines the main trends in the structure and nature of hospitalityemployment in the 1980s and draws comparisons with those of the 1970s.Highlights the implications of these…
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus