Table of contents
Violent crime in the US hospitality workplace: facing up to the problem
J.S. Perry HobsonSuggests that violent crime has become an increasing problem in the USA. What academic work has been done on the issue of security, has tended to focus on the guest as opposed to…
1891
Can the hobo phenomenon help explain voluntary turnover?
Sandra J. Hartman, Augusta C. YrleExamines the behaviour of hotel employees who, even when they say they are “satisfied”, move from job to job for reasons unrelated to that “satisfaction”. Suggests that an…
1928
Menu engineering in upscale restaurants
Paul MorrisonProfiles the development of menu‐engineering models and, in particular, the movement supporting the quantification of all costs associated with the production of a menu item…
7433
Images of tourism past and present
Tom BaumExplores aspects of the changing relationship between tourists and those working in the tourism industry. Gives a historical overview of the development of tourism and notes its…
8159
ISSN:
0959-6119Online date, start – end:
1989Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Fevzi Okumus