International Journal of Commerce and Management: Volume 7 Issue 1

THE GLOBALIZATION OF THE RETAILING INDUSTRY

David J. Burns

The focus of this special issue of the International Journal of Commerce and Management is the globalization of the retailing industry. This is a topic which has received…

GLOBAL EXPANSION: A SPECIALTY RETAILER'S LIVED EXPERIENCE

Eithel M. Simpson, Dayle I. Thorpe

A qualitative description of the retail manager's decision to consider global expansion is offered. A case study of a specialty store operation provides a rich idiographic…

SHOPPING ALBANIAN MARKETS: CUSTOMER SATISFACTION AND RETAIL STRATEGY

Debra J. Dahab, Wanru Su, Laura Riolli, Raymond Marquardt

This paper presents the results of survey research conducted in 1994 and 1995 on consumer perceptions of different retail formats in Albania. As a developing country where…

INTERNATIONALIZATION OF JAPANESE DEPARTMENT STORES

Brenda Sternquist

Japanese department stores have gained significant market‐share in several Pacific Rim countries. In this paper, factors related to internationalization are discussed. Dunning's…

(REVOLUTION OF RETAILING IN THE FORMER CZECHOSLOVAKIA: THE CASE OF KMART

C. Louise Sellaro, Therese Maskulka, David J. Burns

Kmart recently ended a nearly three‐and‐one‐halfyear long retailing venture in Eastern Europe where they were able to successfully transform existing ailing retailing enterprises…

INFORMATION SOURCES AND MOTIVATIONAL ATTRIBUTES OF CANADIAN CROSS‐BORDER SHOPPERS: A PILOT STUDY

Pauline M. Sullivan, Jikyeong Kang

A cross‐border shopping survey was mailed to 750 randomly selected Canadians, both Francophone and Anglophone, living in the Greater Montreal area. The survey sought to examine if…