International Journal of Quality Science: Volume 2 Issue 1
Table of contents
Environmental versus quality standards ‐ an overview and comparison
John F. Affisco, Farrokh Nasri, M. Javad PaknejadConsiders the series of environmental standards known as ISO 14000. Presents an overview of the organization‐processes group of these standards, and a comparison with the existing…
An integrated approach to service quality improvement
Chu‐Hua Kuei, Min H. LuPresents a synergy and integration of marketing and operations for continuous quality improvement in a service setting. Discusses measurements, improvements, and responsibilities…
Statistical process control and forecasting
O.O. Atienza, B.W. Ang, L.C. TangExplores the relationships between statistical process control (SPC) and forecasting procedures. While both procedures are often applied and used in different contexts, a careful…
The Dodge‐Romig double sampling plans based on fuzzy optimization
Reay‐Chen Wang, Chung‐Ho ChenConsiders that the problem of determining the Dodge‐Romig lot tolerance per cent defective (LTPD) double sampling plan (DSP) under the fuzzy environment satisfies the consumer’s…