Journal of Communication Management: Volume 16 Issue 2

Communication management in The Netherlands: Trends, developments, and benchmark with US study

Wim Elving, Betteke van Ruler, Michael Goodman, Christina Genest

This study aims to present current trends and developments in the field of communication management in The Netherlands. With the use of data obtained in 1999, the authors were…

Best practices as an assessment for crisis communication

Shari R. Veil, Rebekah A. Husted

This study aims to use the now‐classic case study of American Red Cross's response to Hurricane Katrina to demonstrate the utility of the best practices in risk and crisis…

Understanding strategy in communication management

Juliana Raupp, Olaf Hoffjann

The purpose of this article is to provide a new perspective on the relationship between communication management as a strategic process and corporate strategy.

Kinship, culture and ethics in organisations: Exploring implications for internal communication

Elspeth N. Tilley, Susan M. Fredricks, Andrea Hornett

This article aims to report the results of an international survey (USA and New Zealand) that tested relationship effects on ethical behaviour. The findings point to the impact of…

A knowledge management approach to understanding ethical knowledge in public relations

Seow Ting Lee

This study aims to explicate the characteristics of ethical knowledge according to a knowledge management theoretical framework that conveys ethical knowledge as a form of tacit…

The integration of CSR into corporate communication in large European companies

Irene Pollach, Trine S. Johansen, Anne Ellerup Nielsen, Christa Thomsen

This paper aims to shed light on corporate practices regarding the integration of CSR into corporate communication in large European companies.