Journal of Communication Management: Volume 25 Issue 1

Ready for the unexpected: theoretical framework and empirical findings on communication consulting

Olaf Hoffjann, Karina Hoffstedde, Franziska Jaworek

Although the market for communication consultancies has been booming worldwide for many years now, there are still only a handful of theoretical concepts and empirical findings…

Membership negotiation in the first workplace – Newcomers' experiences

Sari Rajamäki, Leena Mikkola

This qualitative study aims to understand young professional newcomers' experiences of communication processes in membership negotiation in their first workplace after graduation.

Internal communication education in universities of applied sciences in the Netherlands

Bram Hendrawan, Marjon Elshof, Lisanne Verkuil

A growing body of scholarly research focuses on internal communication (IC), which, over the past decade, has become an important specialisation within the field of communication…

Management tools in corporate communication: a survey about tool use and reflections about the gap between theory and practice

Sophia Charlotte Volk, Ansgar Zerfass

The purpose of this article is to introduce the research field of management tools to communication management scholarship and open up new avenues for the field.

Understanding the information diffusion of tweets of a non-profit organization that targets female audiences: an examination of Women Who Code's tweets

Angie Chung, Hongjoo Woo, Kangbok Lee

There is a growing interest in the way non-profit organizations can use Twitter strategically to communicate their message, but little attention has been paid to the way content…

The roles of donation experience and advocacy: extending the organization–donor relationship model

Virginia Harrison, Christen Buckley, Anli Xiao

This study examines the stakeholder’s experiences of two key groups: donors and donor-volunteers. The goals of this study are to (1) determine how donor experience affects…