Journal of Communication Management: Volume 25 Issue 2

The lived experience of UK health communication professionals during the Covid-19 pandemic

Anne Gregory, Bill Nichols, John M. Underwood

This research explores approaches to, impacts of and reflections on the Covid-19 pandemic for professional communicators in the English National Health Service. It was undertaken…

“CARE” in social media: perceptions of reputation in the healthcare sector

Vidhi Chaudhri, Tessa Oomen, Jason Pridmore, Alexandra Joon

Guided by the growing importance of social-mediated organisational communication, this study examines how communication professionals within healthcare organisations perceive and…

Strategic investor relations management: insights on planning and evaluation practices among German Prime Standard corporations

Christian Pieter Hoffmann, Sandra Binder-Tietz

While several extant studies have discussed the strategic importance of investor relations (IR) for listed corporations, few have tried to apply findings from strategic…

Testing the effects of reputation, value congruence and brand identity on word-of-mouth intentions

Leping You, Linda C. Hon

This study developed and tested a consumer relations model to determine linkages among brand identity, reputation and value congruence with positive Word-of- Mouth (WOM…