Journal of Communication Management: Volume 25 Issue 4

Between a rock and a hard place: publishing issues in public relations and communication management

Gemma Bridge, Johanna Fawkes, Ralph Tench

The purpose of this paper is to explore the pressures to publish facing European public relations (PR) and communication management scholars across career stages.

Stress resilience: researching a key competence for professionals in communication management

Daniel Ziegele, Ansgar Zerfass

Nowadays, communication practitioners are well-equipped with all kinds of skills and competencies. Nevertheless, those capabilities seem not to prevent professionals from stress…

Between tragedy, romance, comedy and satire: narratives of axiological progress in public relations

Peter Winkler, Jannik Kretschmer, Michael Etter

Over recent years, public relations (PR) research has diversified in themes and theories. As a result, PR presents itself today as a multi-paradigmatic discipline with competing…

Meaning-making on the ground: an empirical study on interactional framing in environmental conflicts

Korien van Vuuren-Verkerk, Noelle Aarts, Jan van der Stoep

The study aims to explain the communicative basis of conflicts in which actors stand in opposition in defining a negotiated situation and to deepen knowledge of environmental…

Environmental and sustainability campaigns: a case study of India's Swachh Bharat Abhiyan (2014–2019)

Amarendra Kumar Dash, Rajendra Kumar Dash

With the increasing realization of the importance of communication for sustainable development, strategic issues such as institutional alliances, public participation and media…

Public relations in the age of data: corporate perspectives on social media analytics (SMA)

Kathy R. Fitzpatrick, Paula L. Weissman

The aim of this study was to understand how public relations leaders view and use social media analytics (SMA) and the impact of SMA on the public relations function.

Digital competencies in communication management: a conceptual framework of Readiness for Industry 4.0 for communication professionals in the workplace

Jeonghyun Janice Lee, Juan Meng

This research is motivated to explore communication professionals' understanding of the digital changes brought by the Industry 4.0 revolution and how such changes may affect the…

Uncertainty management in organizational crisis communication: the impact of crisis responsibility uncertainty and attribution-based emotions on publics' further crisis information seeking

Yen-I Lee, Xuerong Lu, Yan Jin

Although uncertainty has been identified as a key crisis characteristic and a multi-faceted construct essential to effective crisis management research and practice, only a few…

Can organizations guide employees' social media behavior? The benefits of incentive rather than restrictive social media guidelines

Ellen Soens, An-Sofie Claeys

The purpose of this paper is to examine the effectiveness of social media guidelines (SMGs), as well as their impact on control mutuality, a sub-dimension of the…