Journal of Knowledge Management: Volume 18 Issue 2

Does knowledge management produce practical outcomes?

Peter Rex Massingham, Rada K Massingham

The paper examines ways that Knowledge Management (KM) can demonstrate practical value for organizations. It begins by reviewing the claims made about KM, i.e. the benefits KM can…

A methodology to manage and monitor social media inside a company: a case study

Elena Alberghini, Livio Cricelli, Michele Grimaldi

This paper aims to discuss the individual participation and involvement affecting the user engagement in social media and to answer the following research questions: Is it…

Meta-analytic comparison on the influencing factors of knowledge transfer in different cultural contexts

Jing Hua Li, Xiao Ran Chang, Li Lin, Li Ya Ma

This paper provides a comprehensive assessment of the influencing factors on knowledge transfer through meta-analysis with an emphasis on the influence of cultural contexts.…

The interaction effect of organizational practices and employee values on knowledge management (KM) success

A W M M Atapattu, J A S K Jayakody

– The purpose of this paper is to examine the interaction effect of organizational practices and values of employees on KM success in organizations.

Knowledge exchange systems usage: the importance of content contribution and application in distributed environments

Leif Jarle Gressgård

For knowledge exchange systems to yield best organizational benefits, it is acknowledged that employees have to both contribute with and apply system content. This may be of…

Linking knowledge corridors to customer value through knowledge processes

Silvia Martelo-Landroguez, Juan-Gabriel Cegarra-Navarro

Spanish banks which took rescue packages are trying to find innovative ways to improve customer value. The main purpose of this paper is to investigate the extent to which banks…

The place of communities of practice in knowledge management studies: a critical review

Ettore Bolisani, Enrico Scarso

Since its introduction, the notion of Communities of Practice (CoPs) has gained immediate popularity, especially among Knowledge Management scholars. The paper aims at reviewing…

Measuring the risk of knowledge drain in communities of practice

Suchul Lee, Euiho Suh, Modeum Lee

The aim of this paper is to develop a metric that quantitatively measures the risk of knowledge drain associated with the departure of a member in communities of practice (CoP).…

Roles enabling the mobilization of organizational knowledge

Krishna Venkitachalam, Rachelle Bosua

Knowledge-based work is growing at a significant pace in the context of large organizations. As a consequence, use and transfer of knowledge are considered important activities of…

Identification, emergence and filling of organizational knowledge gaps: a retrospective processual analysis

Sajjad Haider

The purpose of this paper is to analyze the processes of identification, emergence and filling of organizational knowledge gaps over an extended period of time, using the strategy…

The interaction between external and internal knowledge sources: an open innovation view

Nieves L. Díaz-Díaz, Petra de Saá Pérez

– The purpose of this paper is to study the external sources of knowledge that better exploit internal knowledge in order to innovate.

Interaction with external agents, innovation networks, and innovation capability: the case of Uruguayan software firms

Josune Saenz, Andrea Pérez-Bouvier

The aim of this paper is to disentangle the interplay between nurturing interaction with external agents, innovation networks, and innovation capability. In particular, the paper…