Journal of Knowledge Management: Volume 18 Issue 3

Segmenting knowledge management (KM) practitioners and its relationship to performance variation – some empirical evidence

Himanshu Joshi, Deepak Chawla, Jamal A. Farooquie

This paper aims at identifying segments among knowledge management (KM) practitioners and analyzes whether performance varies across these segments. The field of KM aims at…

The barriers of knowledge generation, storage, distribution and application that impede learning in gas and petroleum companies

Mina Ranjbarfard, Mohammad Aghdasi, Pedro López-Sáez, José Emilio Navas López

This paper aims to find and rank the barriers of the four knowledge management (KM) processes including generation, storage, distribution and application in the gas and petroleum…

Substructures of perceived knowledge quality and interactions with knowledge sharing and innovativeness: a sensemaking perspective

Dong Kyoon Yoo

The purpose of this paper is to bridge the gap by addressing the substructures of perceived knowledge quality (PKQ) drawn upon the theory of sensemaking. It also examines…

Knowledge-centered culture and knowledge sharing: the moderator role of trust propensity

Carlos Ferreira Peralta, Maria Francisca Saldanha

This research aims to evaluate if knowledge-centered culture (KCC) fosters knowledge sharing equally across employees with different levels of trust propensity, an enduring…

Managing knowledge in IT projects: a framework for enterprise system implementation

Przemyslaw Lech

The purpose of this study is to explore the knowledge management (KM) perspective of information technology (IT) projects based on enterprise system (ES) implementations. The…

Knowledge management in supporting collaborative innovation community capacity building

Xiaomi An, Hepu Deng, Lemen Chao, Wenlin Bai

This paper aims to investigate the role of knowledge management in collaborative innovation and identifies the knowledge management approaches for supporting collaborative…

Customer knowledge management, innovation capability and business performance: a case study of the banking industry

Nastaran Taherparvar, Reza Esmaeilpour, Mohammad Dostar

This paper aims to examine the effect of customer knowledge management (CKM) on continuous innovation and firm performance in 35 private banks in Guilan (Iran). CKM emerges as an…

Managing knowledge in a service provider: a network structure-based model

Rodrigo Valio Dominguez Gonzalez, Manoel Fernando Martins, Jose Carlos Toledo

The purpose of this paper is to analyze aspects of a network structure that promotes the practice of the knowledge management (KM) process in a service organization. The idea that…