Journal of Knowledge Management: Volume 2 Issue 2

Sense making and artifacts: an exploration into the role of tools in knowledge management

Syed Z. Shariq

The advancement of human knowledge is the result of evolution of human capabilities for absorbing, developing and processing human intelligence, and perhaps just as equally, on…

The state of the product in knowledge management

James H. Bair, Ellen O’Connor

This paper describes existing knowledge management (KM) tools and technologies in a historical context: where they have been, where they are now, and where they are going. It…

From information technology to knowledge technology: taking the user into consideration

Paul R. Merlyn, Liisa Välikangas

This paper focuses on the famous productivity paradox ‐ despite widespread investments in information technologies, very few of them can be shown to positively impact the…

Sense‐making theory and practice: an overview of user interests in knowledge seeking and use

Brenda Dervin

The Sense‐making approach to studying and understanding users and designing systems to serve their needs is reviewed. The approach, developed to focus on user sense making and…

Integrated digital libraries: changing the essence of research, analysis and knowledge management

Padmini Srinivasan

It is well understood that knowledge management is extremely important in order to achieve the goals and aspirations of research communities. Traditional knowledge management…

Knowledge management and drug development

Stuart Koretz, Greg Lee

The paper is aimed at two distinct readerships: drug industry participants who are interested in how knowledge management applies to their industry and knowledge management…

An adaptive framework for knowledge work

Jaffer R. Syed

This paper characterizes the complexity of a knowledge worker’s environment in today’s business enterprise. This environment, with its ever‐changing landscape of tasks, processes…

Natural technologies for knowledge work: information visualization and knowledge extraction

Ramana Rao, Ralph H. Sprague

This paper ‘looks” into one of the most novel knowledge management technology products that has been brought to the market in the recent years. The authors describe two…

A design for futurizing knowledge networking

Christian Högberg, Leif Edvinsson

This paper reviews theories and concepts about how to increase the value of knowledge in an organization. It outlines developments in the area of advanced people and knowledge…