Journal of Knowledge Management: Volume 20 Issue 3

New ICTs for Knowledge Management in Organizations

Pedro Soto-Acosta, Juan-Gabriel Cegarra-Navarro

The purpose of this special issue is to point out the possibilities of new information and communication technologies (ICTs) for knowledge management (KM) in organizations…

Factors affecting the use of wiki to manage knowledge in a small company

Ettore Bolisani, Enrico Scarso

This paper intends to present and discuss the findings of a case study analysis of the adoption and use of a wiki system by a small enterprise that is intended as a tool for…

IT and relationship learning in networks as drivers of green innovation and customer capital: evidence from the automobile sector

Antonio Leal-Millán, Jose Luis Roldán, Antonio L. Leal-Rodríguez, Jaime Ortega-Gutiérrez

Despite the positive effects of customer capital (CC), questions remain over how managers enable CC growth by applying their skills and capabilities through managerial actions and…

Group dynamics and the role of ICT in the life cycle analysis of community of practice-based product development: a case study

Ilpo Pohjola, Anu Puusa

This paper aims to examine the dynamics of a community of practice (CoP) through a case study of eCars – Now! They offer open-source blueprints of the electric conversion kits…

The impact of IT-based knowledge management systems on internal venturing and innovation: a structural equation modeling approach to corporate performance

Manlio Del Giudice, Maria Rosaria Della Peruta

The purpose of this paper is to assess the perceived importance of information technology (IT) as a core factor enabling innovation in knowledge management (KM). The aim is to…

The effect of online social networks and competency-based management on innovation capability

Daniel Palacios-Marqués, Simona Popa, María Pilar Alguacil Mari

The purpose of this paper is to explore the effect of online social networks and competency-based management on innovation capability.

IT innovation strategy: managing the implementation communication and its generated knowledge through the use of an ICT tool

José Francisco Landaeta Olivo, Javier García Guzmán, Ricardo Colomo-Palacios, Vladimir Stantchev

Without effective implementation, no information technology (IT) strategy can succeed. There has been much re-search into IT planning, but few studies have developed one of the…

Towards building internal social network architecture that drives innovation: a social exchange theory perspective

Gospel Onyema Oparaocha

This paper aims to contribute toward the extension and further development of the social exchange theory. It provides conceptual insights on social networks in geographically…

ERP as an organizational innovation: key users and cross-boundary knowledge management

Jan-Bert Maas, Paul C. van Fenema, Joseph Soeters

The purpose of this study is to provide more insight in the ways key users act as knowledge managers and boundary spanners during the enterprise resource planning (ERP) system…

Web GIS to enhance relational capital: the case of general merchandise retailers

Raul Baños, Gonzalo Wandosell, María Concepción Parra

This paper aims to study the impact of information and communication technologies in organizations to capture and manage intellectual capital. The paper focuses particularly on…

Harnessing network-based intellectual capital in online academic networks. From the organizational policies and practices towards competitiveness

Elena-Mădălina Vătămănescu, Andreia Gabriela Andrei, Diana-Luiza Dumitriu, Cristina Leovaridis

The paper aims to investigate the standpoints and practices of university members from European developing countries regarding the harnessing of the intellectual capital (IC…