Journal of Knowledge Management: Volume 9 Issue 1

The role of IT in KM: where are we now and where are we heading?

Eric Tsui

To provide a summary of the major trends in the evolution of knowledge management (KM) technologies in the last five years.

Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance

Yogesh Malhotra

To provide executives and scholars with pragmatic understanding about integrating knowledge management strategy and technologies in business processes for successful performance.

Balancing business process with business practice for organizational advantage

Laurence Lock Lee

To provide an argument and a practical approach for achieving a balance between business process optimization and the use of human‐centred business practices.

The inseparability of modern knowledge management and computer‐based technology

Clyde W. Holsapple

This paper makes the case that modern knowledge management (KM) is inseparable from a consideration of technology. While recognizing that there are many non‐technological facets…

Understanding computer‐mediated interorganizational collaboration: a model and framework

Lei Chi, Clyde W. Holsapple

To develop a process model of interorganizational systems (IOS) collaboration and systematic framework for understanding and classifying IOS technologies for interorganizational…

Linking social network analysis with the analytic hierarchy process for knowledge mapping in organizations

Jay Liebowitz

To provide an interesting approach for determining interval measures, through the analytic hierarchy process, for integration with social network analysis for knowledge mapping in…

A knowledge‐based system to support procurement decision

H.C.W. Lau, A. Ning, K.F. Pun, K.S. Chin, W.H. Ip

To propose an infrastructure of a knowledge‐based system to capture and maintain the procurement information and purchasers' knowledge, regarding how to choose partners in the…

The “global” and the “local” in knowledge management

Joseph G. Davis, Eswaran Subrahmanian, Arthur W. Westerberg

This paper aims to unravel the complexities associated with knowledge sharing in large global organizations through a field study carried out in a large, multinational company (Du…

Knowledge management systems: finding a way with technology

John S. Edwards, Duncan Shaw, Paul M. Collier

To consider the role of technology in knowledge management in organizations, both actual and desired.

Connected brains: Question and answer systems for knowledge sharing: concepts, implementation and return on investment

Paul Iske, Willem Boersma

In this paper the aim is to describe the role that question‐driven knowledge exchange systems can play in the transfer of knowledge between people and to describe the conditions…