Performance Measurement and Metrics: Volume 6 Issue 1
Strapline:
The international journal of library assessment, value and impact
Subjects:
Table of contents
An attempt to quantify the quality of student bibliographies
Anne MiddletonTo provide a possible methodology by which the quality of student bibliographies can be measured.
920
Does the student's love of the search engine mean that high quality online academic resources are being missed?
Margaret MarklandTo compare the resource discovery network (RDN) hubs and Google as search tools within an academic context, taking into account well documented user information seeking…
2019
AIB‐ISTAT statistics: the first time for Italian public libraries
Elena BorettiAim of the paper is to report on the first Italian national library statistics.
568
Towards a framework for benchmarking ICT practice, competence and performance in small firms
David Wainwright, Gill Green, Ed Mitchell, David YarrowThis paper aims to provide a review and critique of the benchmarking literature with respect to information and communication technology (ICT) adoption and usage within small…
3518
A novel and accurate guide to customer satisfaction
S.A. ThorntonAims to provide a quantifiable metric for a library management activity.
2850
ISSN:
1467-8047Online date, start – end:
2000Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Frankie Wilson
- Holt Zaugg