Table of contents
The association between subcultures and resistance to change – in a Swedish hospital clinic
Eric Carlström, Lars-Eric Olsson– The purpose of this paper is to explore the different subcultures and the employees’ preparedness for change at an orthopaedic clinic in a university hospital in Sweden.
Introducing a multimedia course to enhance health professionals’ skills to facilitate communities of practice : Experiences of the first cohort of course participants
Sonya L. Jakubec, John Parboosingh, Barbara ColvinScholarship about communities of practice (COP) is uncovering evidence that interactivity between community members contributes to improvement in practice. Leadership and…
The impact of an integrated care service on service users: the service users’ perspective
Mei Hu– The purpose of this paper is to examine the effects of an integration programme on service users from users’ own perspective.
Self-employed nurses as change agents in healthcare: strategies, consequences, and possibilities
Sarah WallThe purpose of this paper is to report on ethnographic research that investigated how self-employed nurses perceive the contemporary healthcare field, what attributes they possess…
Patient satisfaction and GP trustworthiness, practice orientation and performance: Implications for selection, training and revalidation
Barend Van Den Assem, Victor DulewiczThe purpose of this paper is to examine the doctor-patient relationship from the patients’ perspective. It tests a number of hypothesized relationships with respect to the…
Emotion, power and identity. Emotional display of envy when taking on management roles in a professional hierarchy
Ulla SebrantDrawing on a previous study of organising processes and the construction of identity in a Swedish geriatric clinic, the impact of emotions is brought to the fore in the…
Running a hospital patient safety campaign: a qualitative study
Piotr Ozieranski, Victoria Robins, Joel Minion, Janet Willars, John Wright, Simon Weaver, Graham P Martin, Mary Dixon WoodsResearch on patient safety campaigns has mostly concentrated on large-scale multi-organisation efforts, yet locally led improvement is increasingly promoted. The purpose of this…
Creating a fractal-based quality management infrastructure
Peter J Pronovost, Jill A Marsteller– The purpose of this paper is to describe how a fractal-based quality management infrastructure could benefit quality improvement (QI) and patient safety efforts in health care.
