Journal of Health Organization and Management: Volume 34 Issue 5

Literature review of managerial levers in primary care

Elisabetta Garagiola, Alessandro Creazza, Emanuele Porazzi

This study aims to analyze the managerial levers previously considered in literature in the setting of the provision of primary care and community services (in particular for…

The context, strategy and performance of the American safety net primary care providers: a systematic review

Seongwon Choi, Robert Weech-Maldonado, Thomas Powers

The objective of this research is to synthesize evidence on the relationship between context, strategies and performance in the context of federally qualified health centers…

Case management service quality and patient-centered care

Sandun Perera, Beverly Waller Dabney

Providing care that is patient-centered is an important objective in the modern healthcare industry. Despite this objective, hospital inpatient case managers and the services they…

Organisational contexts and practice developments in mental health peer provision in Western Australia

Grace Zeng, Donna Chung, Beverley McNamara

Over the past decade, the push for recovery-oriented services has birthed a growth in the recruitment of peer providers in mental health services: Persons who live with and manage…

Emotional labour and cord blood collection: frontline perspectives

Jennie Haw, Jessica Polzer, Dana V. Devine

This paper aims to examine emotional labour in the work of frontline staff (FLS) of the Canadian Blood Services' Cord Blood Bank (CBB), contributes to understandings of emotional…

Organisational development to support integrated care in East London: the perspective of clinicians and social workers on the ground

Sonia Bussu, Martin Marshall

Organisational Development (OD), with its focus on partnership working and distributed leadership, is increasingly advocated as an effective approach to driving change. Our…