Table of contents
Shared transformational leadership and emergent team processes: determinants of team viability and team satisfaction
Nandan Prabhu, Roopa ModemThe purpose of this study is to examine the effects of shared transformational leadership and its components on team viability and team satisfaction through the mediating…
Foreign coworker nationality, cultural distance, and perception of cultural diversity in the workplace
Philippe Orsini, Remy Magnier-WatanabeAs Japan has been slowly opening up to foreign workers to supplement its shrinking workforce, local employees have had to deal with increased diversity at work, owing to the…
The moderating role of trust in influencing the effectiveness of export incentives of exporters in the ASEAN
Pornlapas SuwannaratThis study aims to determine the moderating role of trust on the influence of export incentives over importer role performance. The mediating role of importer role performance and…
Does service recovery matter? Relationships among perceived recovery justice, recovery satisfaction and customer affection and repurchase intentions: the moderating role of gender
Muhammad Asghar Ali, Ding Hooi Ting, Ahmad Shahrul Nizam Isha, Muhammad Ahmad-Ur-Rehman, Shoukat AliThe purpose of this study/paper is first to determine the impact of perceived recovery justice (PRJ) (as a second-order construct) on recovery satisfaction and repurchase…
Domain-based ambidexterity for managing a dual business model in the hospitality industry in the midst of COVID-19 pandemic: an exploratory study
Vergine Virsta Yassiva, Anjar Priyono, Wisnu Pambudi WibowoThis study aims to analyse how a hotel company manages ambidexterity when operating different business models in different markets located in the same country.
Evaluation of key factors for industry 4.0 technologies adoption in small and medium enterprises (SMEs): an emerging economy context
Koppiahraj Karuppiah, Bathrinath Sankaranarayanan, Idiano D’Adamo, Syed Mithun AliIndustry 4.0 (I4.0) not only turns traditional industrial activities upside down but also demonstrates its potential to enhance industrial competitiveness and productivity. In…
Procedural justice influencing affective commitment: mediating role of organizational trust and job satisfaction
Avinash D. Pathardikar, Praveen Kumar Mishra, Sangeeta SahuThis paper aims to examine the effect of procedural justice on affective commitment, through the mediating of organizational trust and job satisfaction.
Catalyzing resource recombination in higher education through potential building and value realizing capabilities
Dilnaz Muneeb, Haris Aslam, Shahira Abdalla, Naeem Hayat, Syed Zamberi AhmadThis paper aims to examine internal market orientation (IMO), potential building capabilities and value realizing capabilities, i.e. dynamic capabilities (DC) as an antecedent of…
Testing the stress‐strain‐outcome model in Philippines‐based call centers
Felicito Angeles Jabutay, Sasithorn Suwandee, Jerwin Angeles JabutayThe purpose of this paper is to examine the relationships between perceived customer unfriendliness, emotional exhaustion, emotional dissonance and turnover intent using the…
Doing business with Asia: the case for Asian business studies engagement in Australian universities
Anne Cullen, Dennis McCornacThis paper aims to explore the two main viewpoints on Australia’s relationship with Asia; first, the highly visible informed pro-Asia protagonists, and second, pervasive public…
Impact of e-fulfillment on consumer loyalty across different product types
Rohit Titiyal, Sujoy Bhattacharya, Jitesh J. Thakkar, Bhawesh SahThere is limited literature linking e-fulfillment and product type with postpurchase consumer behavior measures like loyalty, even though there has been a rapid increase in…
How do infectious diseases affect corporate social responsibility? Evidence from China
Huy Viet Hoang, Khanh Hoang, Linh Tu Ho, Oanh Kieu HaThe recent decades have witnessed the rising frequency and severity of infectious diseases in the international context and their detrimental impacts on the corporate world as a…
ISSN:
1558-7894Online date, start – end:
2006Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Sanjay Singh