Table of contents
The risk to organisational excellence by processes that limit managerial knowledge and perception
Rod GappThe focus on organisational excellence in the first instance must be excellence, defined by The Australian Concise Oxford Dictionary as “surpassing merit; thing in which persons…
Relationship between TQM and innovation: an empirical study
Prakash J. Singh, Alan J.R. SmithIt is generally acknowledged that organisations need to be innovative in order to survive and prosper. Some advocates of total quality management (TQM) have suggested that it…
Exploring the relationship between knowledge management practices and innovation performance
Marianne Gloet, Milé TerziovskiThe process of innovation depends heavily on knowledge, and the management of knowledge and human capital should be an essential element of running any type of business. Recent…
International technology transfer: perceptions and reality of quality and reliability
David Bennett, Hongyu ZhaoImpressions about product quality and reliability can depend as much on perceptions about brands and country of origin as on data regarding performance and failure. This has…
Managing change and innovation in IT implementation process
Annie Bartoli, Philippe HermelAfter the prophetic messages about the contributions of information technologies (IT) on firms, we face warning signals on the unavoidable need for change management, and the…
ISSN:
1741-038XRenamed from:
Integrated Manufacturing SystemsOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Harm-Jan Steenhuis