Table of contents
ISO 13485:2003: Implementation reference model from the Malaysian SMEs medical device industry
Izatul Hamimi Abdul Razak, Shahrul Kamaruddin, Ishak Abdul Azid, Indra Putra AlmanarThe purpose of this paper is to provide an understanding on implementation and operation of ISO 13485:2003 – “Medical Devices – Quality Management System – Requirements for…
Assessing performance of management institutions: An application of data envelopment analysis
Roma Mitra Debnath, Ravi ShankarUtilizing data envelopment analysis (DEA), this paper seeks to examine the performance of 20 Indian B‐Schools, separating their profitability and marketability. The technique…
Applying QFD to develop a training course for clothing merchandisers
Catherine Y.P. Chan, G. Taylor, W.C. IpThe purpose of this paper is to present a case study on the development of an in‐house training course, with the focus on providing the job incumbents with the necessary knowledge…
Self‐assessment of TQM practices: a case analysis
V. Arumugam, Hiaw Wei Chang, Keng‐Boon Ooi, Pei‐Lee TehThe purpose of this paper is to assess the current level of TQM practices within a major computer hard disk USA based manufacturing company in Malaysia and to identify improvement…
An initial survey on the use of costs of quality programmes in telecommunications
Maria Arvaiova, Elaine M. Aspinwall, David S. WalkerThe purpose of this paper is to present the results of an initial survey on the implementation of costs of quality (CoQ) programmes in the UK telecommunications industry and to…
Quality performance measurement practices in manufacturing companies
Ali UyarThe purpose of this paper is to present the results of a survey study on quality performance measurement practices in the Turkish top 500 manufacturing companies. The study…
Problems, success factors and benefits of QCs implementation: a case of QASCO
Salaheldin Ismail SalaheldinThe purpose of this paper is to attempt to: explore the problems that the production division of Qatar Steel Company (QASCO) typically encounter in implementing QCs, identify the…
ISSN:
1754-2731Renamed from:
The TQM MagazineOnline date, start – end:
2008Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Alexander Douglas