Table of contents - Special Issue: Evolving service thinking: disruption and opportunities in hospitality and tourism
Guest Editors: Lerzan Aksoy, Ceridwyn King, HaeEun Helen Chun
Platforms in the peer-to-peer sharing economy
Jochen Wirtz, Kevin Kam Fung So, Makarand Amrish Mody, Stephanie Q. Liu, HaeEun Helen ChunThe purpose of this paper is to examine peer-to-peer sharing platform business models, their sources of competitive advantage, and the roles, motivations and behaviors of key…
32705
Technological disruptions in services: lessons from tourism and hospitality
Dimitrios Buhalis, Tracy Harwood, Vanja Bogicevic, Giampaolo Viglia, Srikanth Beldona, Charles HofackerTechnological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media (virtual and augmented…
15976
Beyond reciprocal: the role of platforms in diffusing data value across multiple stakeholders
Edward C. Malthouse, Alexander Buoye, Nathaniel Line, Dahlia El-Manstrly, Tarik Dogru, Jay KandampullyThe purpose of this paper is to assess the role of platforms in diffusing data value across multiple stakeholders.
919
ISSN:
1757-5818Renamed from:
International Journal of Service Industry ManagementOnline date, start – end:
2009Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Dr Jay Kandampully