How to create a thriving workplace: reaping the benefits of employee satisfaction

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Strategic Direction

ISSN: 0258-0543

Online from: 2002

Subject Area: Strategy

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Document Information:
Title:	How to create a thriving workplace: reaping the benefits of employee satisfaction
Author(s):	Martin Hellawell, (Managing Director of IT provider Softcat, Marlow, UK)
Citation:	Martin Hellawell, (2012) "How to create a thriving workplace: reaping the benefits of employee satisfaction", Strategic Direction, Vol. 28 Iss: 5, pp.3 - 5
Keywords:	Employee engagement, Employee Retention, Employees attitudes, Employees involvement, Job satisfaction, Management
Article type:	Viewpoint
DOI:	10.1108/02580541211222915 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Abstract:	Purpose – This paper aims to highlight the significance of employee satisfaction to creating a successful business. Design/methodology/approach – This paper provides a case study of the author's experience as Managing Director of Softcat. Findings – The paper offers eight ways in which leaders can engage employees, increase job satisfaction, and aid employee retention. They are: keep employees in the loop; be democratic; give credit where it is due; offer progression; provide training; build your culture around teams; use your imagination; and remember the little things. Originality/value – The paper presents the arguments in a condensed and easy-to-digest format.