Managing employers' requirements in construction industry: Experiences and challenges

Ann T.W. Yu; Geoffrey Q.P. Shen; Edwin H.W. Chan

doi:10.1108/02632771011042473

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Managing employers' requirements in construction industry: Experiences and challenges

Document Information:
Title:	Managing employers' requirements in construction industry: Experiences and challenges
Author(s):	Ann T.W. Yu, (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong, China), Geoffrey Q.P. Shen, (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong, China), Edwin H.W. Chan, (Department of Building and Real Estate, The Hong Kong Polytechnic University, Kowloon, Hong Kong, China)
Citation:	Ann T.W. Yu, Geoffrey Q.P. Shen, Edwin H.W. Chan, (2010) "Managing employers' requirements in construction industry: Experiences and challenges", Facilities, Vol. 28 Iss: 7/8, pp.371 - 382
Keywords:	Employers, Manufacturing resource planning, Procurement
Article type:	Research paper
DOI:	10.1108/02632771011042473 (Permanent URL)
Publisher:	Emerald Group Publishing Limited
Acknowledgements:	The work described in this paper was supported by the Department of Building and Real Estate at The Hong Kong Polytechnic University (Project No. 1ZV55).
Abstract:	Purpose – The purpose of this paper is to explore existing problems and potential solutions of managing Employers' Requirements in the project development process of construction projects under traditional procurement systems. Design/methodology/approach – Two research instruments are used: semi-structured interview and questionnaire survey, to investigate the problems and potential solutions to Requirements Management in the construction industry. Findings – The research revealed that Requirements Management is crucial to the successful delivery of construction projects. However, the current practice of Requirements Management in the industry is informal and there is a lack of a systematic approach to tackle the problems. The authors also propose potential solutions to Requirements Management as well as a vision for further research. Practical implications – The paper presents the problems of managing Employers' Requirements, and the potential solutions to improve the Requirements Management process that need to be addressed. Originality/value – The paper improves one's comprehension of the nature, characteristics, problems and potential solutions of Requirements Management in the project development process under the traditional procurement systems in the construction industry, relevant to both practitioners and scholars. A model is proposed as a “preliminary framework” to show the processes involved.