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Journal cover: International Journal of Health Care Quality Assurance

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Online from: 1988

Subject Area: Health Care Management/Healthcare

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Relationship between stress and performance in a Japanese nursing organization


Document Information:
Title:Relationship between stress and performance in a Japanese nursing organization
Author(s):Hiromasa Ida, (Department of Medical Information and Management Science, Graduate School of Medicine, Nagoya University, Nagoya, Japan, Sompo-Japan Healthcare Services, Tokyo, Japan. Hida1@sompo-japan.co.jp), Masako Miura, (Department of Nursing, Nagoya University Hospital, Nagoya, Japan), Masakazu Komoda, (Otsuka Pharmaceuticals Inc, Osaka, Japan), Naonori Yakura, (Sompo Japan Insurance Inc., Tokyo, Japan), Toshiki Mano, (Medical Risk Management Center, Tama University, Tokyo, Japan), Tsutahiro Hamaguchi, (Tsutahiro Hamaguchi is based at Leisure, Inc, Tokyo, Japan), Yoshihiko Yamazaki, (Department of Health Sociology, Graduate School of Medicine, University of Tokyo, Tokyo, Japan), Ken Kato, ((Information about the authors can be found at the end of the article.)), Kazunobu Yamauchi, (Aichi Medical Association Research Institute, Nagoya, Japan)
Citation:Hiromasa Ida, Masako Miura, Masakazu Komoda, Naonori Yakura, Toshiki Mano, Tsutahiro Hamaguchi, Yoshihiko Yamazaki, Ken Kato, Kazunobu Yamauchi, (2009) "Relationship between stress and performance in a Japanese nursing organization", International Journal of Health Care Quality Assurance, Vol. 22 Iss: 6, pp.642 - 657
Keywords:Japan, Nursing, Performance management, Responsibilities, Stress
Article type:Research paper
DOI:10.1108/09526860910986894 (Permanent URL)
Publisher:Emerald Group Publishing Limited
Acknowledgements:The authors express their cordial thanks to nurses at the institution where the present study was conducted. Their generous cooperation is sincerely appreciated.
Abstract:

Purpose – The purpose of this paper is to describe the relationship between job stress, stress coping ability and performance among Japanese nurses.

Design/methodology/approach – Health risk and organization environment as job stress factors, sense of coherence (SOC) as stress coping ability and medical risk indicator and sickness-absence days as a performance proxy were used to investigate the relationship between stress and performance. Length of professional experience also was included in the investigation.

Findings – The findings suggest a possibility that enriching nurses' professional experiences reduces medical risk. There is also a possibility that raising the SOC, while improving organization environment, contributes to reducing sickness-absence.

Research limitations/implications – A cross-sectional study of nurses in a single institution was used. In order to generalize the study's results, it will be necessary to conduct multi-institutional longitudinal studies.

Originality/value – The present study shows key factors affecting medical risk and sickness-absence leading to a reduced nursing performance.



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