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Home > International Journal of Health Care Quality Assurance > Table of contents:Volume 23 issue 3
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Online from: 1988
Subject Area: Health Care Management/Healthcare
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Table of contents:
Volume 23 issue 3
Published: 2010, Start page: p268Icon key: 
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| 1858159 | Certifying a university ENT clinic using the ISO 9001:2000 international standard Matthias Helbig, Silke Helbig, Heike A. Kahla-Witzsch, Tobias Kroll, Angelika May (pp. 268 - 276) Keywords: Ear, Germany, ISO 9000 series, nose and throat medicine, Quality management, Quality standards Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (120kb) ] | Reprints & permissions |
| 1858160 | Developing severity adjusted quality measures for intensive care units Mahi Al Tehewy, Mostafa El Houssinie, Nahla Abou El Ezz, Mohamed Abdelkhalik, Samia El Damaty (pp. 277 - 286) Keywords: Egypt, Health services, Hospitals, Performance measurement (quality), Quality indicators Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (166kb) ] | Reprints & permissions |
| 1858161 | A comprehensive approach to quality management of intensive care services Seetharaman Hariharan, Prasanta Kumar Dey (pp. 287 - 300) Keywords: Barbados, Health services, Hospitals, Performance management, Quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (327kb) ] | Reprints & permissions |
| 1858162 | Factors influencing the pathways in response to complaints Sophie Yahui Hsieh (pp. 301 - 311) Keywords: Complaints, Critical incident technique, Patient care, Qualitative research, Quality improvement, Taiwan Article type: Case study Please login | Abstract & purchase [ HTML & PDF (86kb) ] | Reprints & permissions |
| 1858163 | Evolution and outcomes of a quality improvement program Johan Thor, Bo Herrlin, Karin Wittlöv, John Øvretveit, Mats Brommels (pp. 312 - 327) Keywords: Case studies, Health services, Leadership, Quality improvement, Sweden, Total quality management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (322kb) ] | Reprints & permissions |
| 1858164 | Medication error prevalence Ana Belén Jiménez Muñoz, Antonio Muiño Miguez, María Paz Rodriguez Pérez, María Dolores Vigil Escribano, María Esther Durán Garcia, María Sanjurjo Saez (pp. 328 - 338) Keywords: Medicines, Patient care, Quality control, Spain Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (198kb) ] | Reprints & permissions |
| 1858165 | Telephone and web-based pediatric day surgery questionnaires Erica Amari, Christine Vandebeek, Carolyne J. Montgomery, Erik Skarsgard, J. Mark Ansermino (pp. 339 - 351) Keywords: Canada, Customer satisfaction, Health services, Patient care, Patients, Quality assessment Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (83kb) ] | Reprints & permissions |
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