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Journal cover: Strategy & Leadership

Strategy & Leadership

ISSN: 1087-8572
Incorporates: The Antidote

Online from: 1975

Subject Area: Strategy

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Table of contents:
Volume 39 issue 4

Published: 2011, Start page: p4

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Articles
Article Id: Article Information:
1937623 Reinventing management purpose: the radical and virtuous alternatives
Robert J. Allio (pp. 4 - 11)
Keywords: “Honeybee” leadership, Corporate capitalism, Corporate social responsibility, Create shared value, Customer capitalism, Management development, Radical management, Reinventing management, Shareholder value strategy, Tax manipulation, Triple bottom line, Virtuous corporation
Article type: Conceptual paper
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1937624 The essential metric of customer capitalism is customer outcomes
Stephen Denning (pp. 12 - 18)
Keywords: Corporate strategy, Customer capitalism, Customer expectations, Customer experience, Customer interactions, Customer satisfaction, Measuring customer delight, Net Promoter Score, Social media, Team velocity, Time-based competition, User stories
Article type: General review
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1937625 Roger Martin explores three big ideas: customer capitalism, integrative thinking and design thinking
Brian Leavy (pp. 19 - 26)
Keywords: Abductive logic, Business model innovation, Corporate social responsibility, Customer capitalism, Customer satisfaction, Design thinking, Executive decision making, Expectations market, Integrative thinking, Personal knowledge system, Shareholder value maximization, Strategy development
Article type: Viewpoint
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1937626 Disruption theory as a predictor of innovation success/failure
Michael E. Raynor (pp. 27 - 30)
Keywords: Corporate strategy, Disruption theory, Innovation, Innovation frameworks, Innovation portfolio strategy, Innovation-driven growth, New business survival rate, New venture success, Predictive accuracy of disruption theory, Repeatable innovation processes
Article type: Conceptual paper
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1937627 Disruptive innovation: the Southwest Airlines case revisited
Michael E. Raynor (pp. 31 - 34)
Keywords: Competitive strategy, Cost-cutting innovations, Delivery services, Disruption theory, Disruptive innovation, Industry disruptor, Low-cost carrier, Low-cost strategy, Point-to-point route
Article type: Case study
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1937628 The Typology of Human Capability: a new guide to rethinking the potential for digital experience offerings
Kim C. Korn, B. Joseph Pine II (pp. 35 - 40)
Keywords: Creative capabilities, Customer satisfaction, Digital technology, Experience innovation, Innovation, Typology of Human Capability, Unique innovation opportunities, Value creation
Article type: Conceptual paper
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1937629 Strategic M&A: insights from Buffett's MidAmerican acquisition
Joseph Calandro Jr (pp. 41 - 48)
Keywords: Acquisitions and mergers, Competitive differentiation, Competitive strategy, Deals pricing, Margin of safety, Nascent franchise, Strategic mergers and acquisitions deal analysis, Value investor
Article type: Conceptual paper
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Thinking long-term

Article Id: Article Information:
1937631 Thinking long-term
Stephen M. Millett
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Quick takes

1937633 Quick takes
Catherine Gorrell
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Editor’s letter

1937630 Editor’s letter
Robert M. Randall
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CEO advisory

1937632 Strategy in the media
Craig Henry
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