Strategic HR Review

Purpose – This paper aims to look at how Oakridge Training and Consulting helped AstraZeneca develop a behaviors training program for its information services (IS) project managers. The program was an inspiration for team building within IS and is set to be taken forward in other areas of the business.

Design/methodology/approach – The paper discusses a three-day workshop that focused on developing individual behavioral learning skills and moved on to a program focused on bringing the group closer together to help develop a team spirit. Professional development days began with a morning of business activities followed by a training session (developed along already highlighted themes) and finished with a business round. Key outcomes – project managers encouraged to think practically about responding as an individual as well as part of a team, to question and practise what they had learned and how they could use it in real life.

Findings – Attendance to training has increased to a regular 98 percent from around 55 percent. They are seen as beneficial and opportunities to take time out, share problems, learn with colleagues and support other team members.

Practical implications – Training has developed a sense of belonging. Team began to trust the group to help solve problems. Team development is now linked to core values and organizational behaviors.

Originality/value – Looks at how Oakridge Training and Consulting helped AstraZeneca develop a behaviors training program for its information services (IS) project managers.