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Journal cover: VINE

VINE

ISSN: 0305-5728

Online from: 1971

Subject Area: Information and Knowledge Management

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Table of contents:
Volume 41 issue 3

Published: 2011, Start page: p232

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Articles
Article Id: Article Information:
1944295 A study of integrated KM in IT support services companies
Jayachandra Bairi, B. Murali Manohar, Kumar Kundu (pp. 232 - 251)
Keywords: India, IT systems, Knowledge base, Knowledge management, Knowledge sharing, Knowledge transfer, Service industries, Technology led strategy
Article type: Research paper
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1944351 Harvesting knowledge from computer mediated social networks
Oluwafemi S. Ogunseye, Philip K. Adetiloye, Samuel O. Idowu, Olusegun Folorunso, Adio T. Akinwale (pp. 252 - 264)
Keywords: Computer mediated social networks, Delphi technique, Knowledge extraction, Knowledge management, Knowledge management systems, Social networking sites, Text mining
Article type: Research paper
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1944393 Is there a correlation between knowledge management maturity and organizational performance?
Cornelius Johannes (Neels) Kruger, Roy D. Johnson (pp. 265 - 295)
Keywords: Developing countries, Knowledge management, Knowledge management maturity, Organizational performance, South Africa
Article type: Research paper
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1944446 Exploring the information technology contribution to service recovery performance through knowledge based resources
Samiha Mjahed Hammami, Abdelfattah Triki (pp. 296 - 314)
Keywords: Banking, Complaint management, Complaints, Information technology, Knowledge based resources, Knowledge management, Service failures, Service recovery performance, Tunisia
Article type: Research paper
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1944231 Bridging the gap between print and electronic resources at a multi-campus university library
Sharon Premchand-Mohammed (pp. 315 - 333)
Keywords: Academic libraries, Developing countries, Electronic resources, Hybrid collections, Licensing, West Indies
Article type: Case study
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1944273 Impact of knowledge management dimensions on learning organization across hierarchies in India
Deepak Chawla, Himanshu Joshi (pp. 334 - 357)
Keywords: Hierarchy, India, Knowledge management, Learning organizations, Levels of management, Middle level, Top level
Article type: Research paper
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1944447 The knowledge-based development agenda:a perspective for 2010-2020
Kostas Ergazakis, Kostas Metaxiotis (pp. 358 - 377)
Keywords: Emergent strategy, Knowledge, Knowledge economy, Knowledge management, Knowledge-based development, Research agenda
Article type: Research paper
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