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Home > International Journal of Service Industry Management > Table of contents:Volume 18 issue 3
International Journal of Service Industry Management
ISSN: 0956-4233
Currently published as: Journal of Service Management
Online from: 1990
Subject Area: Industry and Public Sector Management
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Table of contents:
Volume 18 issue 3
Published: 2007, Start page: p224Icon key: 
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You have access to this item Backfiles Earlycite Abstract only | Article Id: | Article Information: |
|---|---|
| 1611188 | Assessing the market valuation of e-service initiatives Jiun-Sheng Chris Lin, Woan-Yuh Jang, Kuan-Jiun Chen (pp. 224 - 245) Keywords: Communication technologies, Internet, Market value, Organizational performance, Service delivery, Technology led strategy Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (137kb) ] | Reprints & permissions |
| 1611189 | Self-service technology and online financial service choice Xin Ding, Rohit Verma, Zafar Iqbal (pp. 246 - 268) Keywords: Customer requirements, Customer satisfaction, Electronic commerce, Financial services, Self-service Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (256kb) ] | Reprints & permissions |
| 1611190 | Effects of price promotions on the perceived price Sara Campo, María J. Yagüe (pp. 269 - 286) Keywords: Consumer behaviour, Price positioning, Prices, Promotional methods Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (121kb) ] | Reprints & permissions |
| 1611191 | An empirical investigation of consumer control factors on intention to use selected self-service technologies Adesegun Oyedele, Penny M. Simpson (pp. 287 - 306) Keywords: Consumer behaviour, Electronic commerce, Hotels, Libraries, Self-service, Shopping Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (119kb) ] | Reprints & permissions |
| 1611192 | Purchased business services influence downstream supply chain members Darline Vandaele, Paul Gemmel (pp. 307 - 321) Keywords: Customer satisfaction, Services, Supply chain management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (93kb) ] | Reprints & permissions |
Book Review
| Article Id: | Article Information: |
|---|---|
| 1611187 | Marketing: Broadening the Horizons Barry J. Babin pp. 322 - 322 Please login | Abstract & purchase [ HTML ] Call for papers |
| 1611193 | Research and practice in marketing, human resources and operations management in services – perspectives from Asia Abstract | View HTML |
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