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Home > International Journal of Health Care Quality Assurance > Table of contents:Volume 24 issue 2
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Online from: 1988
Subject Area: Health Care Management/Healthcare
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Table of contents:
Volume 24 issue 2
Published: 2011, Start page: p101Icon key: 
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You have access to this item Backfiles Earlycite Abstract only | Article Id: | Article Information: |
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| 1906028 | Swedish healthcare management practices and quality improvement work: development trends Mattias Elg, Jesper Stenberg, Peter Kammerlind, Sofia Tullberg, Jesper Olsson (pp. 101 - 123) Keywords: Health services, Management technique, Quality, Sweden Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (153kb) ] | Reprints & permissions |
| 1906029 | The birth satisfaction scale Caroline Hollins Martin, Valerie Fleming (pp. 124 - 135) Keywords: Auditing, Childbirth, Midwifery, Patient care, United Kingdom, Women Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (110kb) ] | Reprints & permissions |
| 1906030 | Patient safety analyses using Lombardy administrative archives Pietro Giorgio Lovaglio (pp. 136 - 148) Keywords: Benchmarking, Italy, Patient care, Safety Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (100kb) ] | Reprints & permissions |
| 1906031 | Service quality in alcohol treatment: A research note Sheilagh M. Resnick, Mark D. Griffiths (pp. 149 - 163) Keywords: Alcoholism, Customer services quality, Health services, SERVQUAL, United Kingdom Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (559kb) ] | Reprints & permissions |
| 1906032 | Lone voices have an emotional content: focussing on mental health service user and carer involvement Sherrie Hitchen, Mary Watkins, Graham R. Williamson, Susan Ambury, Gillian Bemrose, David Cook, Maureen Taylor (pp. 164 - 177) Keywords: Change management, Employee involvement, Empowerment, Learning organizations, Mental health services, United Kingdom Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (116kb) ] | Reprints & permissions |
| 1906033 | Patient, staff and physician satisfaction: a new model, instrument and their implications Anne S. York, Kim A. McCarthy (pp. 178 - 191) Keywords: Customer satisfaction, Health services sector, Patient care, Performance management, Quality, United States of America Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (159kb) ] | Reprints & permissions |
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