International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Online from: 1988

Subject Area: Health Care Management/Healthcare

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Volume 24 issue 6

Published: 2011, Start page: p417

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Articles
Article Id:	Article Information:
1939485	Healthcare service quality perception in Japan Amira ep Koubaa Eleuch (pp. 417 - 429) Keywords: Cognitive structure, Health care, Japan, Overall quality judgement, Perception, Scatter model, Technical features Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (89kb) ] \| Reprints & permissions
1939414	Individual personal relations: effects on service quality Liselotte Jakobsson, Leif Holmberg (pp. 430 - 440) Keywords: Attitudes, Competences, Nursing quality, Patients, Prostate cancer, Sense making, Sweden, Trust Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (77kb) ] \| Reprints & permissions
1939401	Service quality measurement: appointment systems in UK GP practices Martyna Sliwa, James O'Kane (pp. 441 - 452) Keywords: Appointments systems, General practice, Primary care, Service quality assurance, Service quality measurement, United Kingdom Article type: Case study Please login \| Abstract & purchase [ HTML & PDF (244kb) ] \| Reprints & permissions
1939648	The healthcare off-shoring industry in developing economies – institutional and economic foundations: An Indian case Nir Kshetri (pp. 453 - 470) Keywords: Health services, Healthcare off-shoring, India, Medical transcription, Outsourcing, Tele-imaging, Tele-pathology Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (105kb) ] \| Reprints & permissions
1939557	The crisis in United States hospital emergency services Jeffrey P. Harrison, Emily D. Ferguson (pp. 471 - 483) Keywords: Accident and emergency, Emergency treatment, Hospital emergency department, Hospital emergency services, Trauma centres, United States of America Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (149kb) ] \| Reprints & permissions
1939734	Re-engineering pre-employment check-up systems: a model for improving health services Said Abdel Hakim Rateb, Azza Abdel Razek El Nouman, Moshira Abdel Hakim Rateb, Mohamed Naguib Asar, Ayman Mohammed El Amin, Saad abdel Aziz Gad, Mohamed Salah Eldin Mohamed (pp. 484 - 497) Keywords: Business process re-engineering, Costs, Customer satisfaction, Egypt, Electronic booking, Health services, Operations research Article type: Research paper Please login \| Abstract & purchase [ HTML & PDF (398kb) ] \| Reprints & permissions

Recent publications

Article Id:	Article Information:
1939542	Decision Making and Healthcare Management for Frontline Staff Abstract \| View HTML
1939563	Drug Nation: Patterns, Problems, Panics & Policies Abstract \| View HTML News and views
1939516	United Kingdom - Test children’s genes before they have sex Abstract \| View HTML
1939553	Oman - Omani riyals (RO) 270m for healthcare projects Abstract \| View HTML
1939431	Brazil - Mobile technology to help improve quality of life for Brazil’s remote indigenous Abstract \| View HTML
1939434	Australia - Clinical trial numbers in Australia fall for third straight year Abstract \| View HTML
1939461	United Kingdom - More clarity needed over public health budget, Royal College of Nursing says Abstract \| View HTML
1939652	Europe - International hologram body welcomes New EU Directive Abstract \| View HTML
1939661	China - Chinese women in their 40s are getting breast cancer Abstract \| View HTML
1939728	Africa - New initiative set to boost health care quality in Africa Abstract \| View HTML
1939564	United States of America - National Strategy for Quality Improvement in Health Care roadmap released Abstract \| View HTML
1939640	New Zealand - The Royal New Zealand College of General Practitioners (RNZCGP) agrees – working is good for your health Abstract \| View HTML
1939408	Saudi Arabia - Gulf Nursing Day Abstract \| View HTML
1939745	WHO - Looming dementia epidemic In Asia Abstract \| View HTML
1939770	Canada - Health of Canadians at a tipping point Abstract \| View HTML Editorial
1939406	Patient-based efficiency and effectiveness strategies Keith Hurst Abstract \| View HTML Call for papers
1939783	Special issue on sourcing and outsourcing decisions for a sustainable healthcare supply chain: opportunities, challenges and leading practices Abstract \| View HTML

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International Journal of Health Care Quality Assurance

Table of contents:Volume 24 issue 6

Recent publications

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Table of contents:
Volume 24 issue 6