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Home > International Journal of Health Care Quality Assurance > Table of contents:Volume 25 issue 6
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Online from: 1988
Subject Area: Health Care Management/Healthcare
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Table of contents:
Volume 25 issue 6
Published: 2012, Start page: p467Icon key: 
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| 17042329 | Interpersonal factors affecting communication in clinical consultations: Canadian physicians' perspectives Brenda L. Lovell, Raymond T. Lee, Celeste M. Brotheridge (pp. 467 - 482) Keywords: Canada, Clinical risk management, Organizational performance, Patient safety, Quality assessment, Quality improvement, Risk management Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (95kb) ] | Reprints & permissions |
| 17042330 | Impact of a novel training experience on the development of a customer service culture in a large hospital trust Lesley-Jane Eales-Reynolds, Colin Clarke (pp. 483 - 497) Keywords: Customer services quality, Customers, Hospitals, National Health Trusts, Organizational change, Quality frameworks, Training Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (215kb) ] | Reprints & permissions |
| 17042331 | Implementation of a quality management system according to 9001 standard in a hospital in the home unit: Changes and achievements Matilde Rodríguez-Cerrillo, Eddita Fernández-Díaz, Amaia Iñurrieta-Romero, Ana Poza-Montoro (pp. 498 - 508) Keywords: Hospital in the Home, Hospitals, ISO 9000 series, ISO standard, Patient care, Quality care, Spain Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (122kb) ] | Reprints & permissions |
| 17042332 | Therapeutic equivalent substitute that is new or unfamiliar to the chronic patient may result in medication error Uri Gabbay, Noga Yosef, Neta Feder-Krengel, Joseph Meyerovitch (pp. 509 - 518) Keywords: Generic market, Generics, Medication confusion, Medications error, Medications mistakes, Medicines, Misidentification, Risk, Risk analysis, Substitute, Therapeutic equivalent Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (154kb) ] | Reprints & permissions |
| 17042333 | Testing linen disinfection procedures in practice with phage-charged-bioindicators Anja Gerhardts, Helmut Mucha, Dirk Höfer (pp. 519 - 531) Keywords: Application in practice, Bioindicator, Chemical technology equipment, Cleaning, Disinfecting laundry processes, Hospitals, Infection control, Laundry hygiene, Sterilization (hygiene), Surrogate virus MS2, Viruses Article type: Research paper Please login | Abstract & purchase [ HTML & PDF (88kb) ] | Reprints & permissions |
| 17042334 | Uncovering the common ground in qualitative inquiry: Combining quality improvement and phenomenology in clinical nursing research Janice Gullick, Sandra West (pp. 532 - 548) Keywords: Nursing, Nursing quality, Patient care, Patient centredness, Patient perception, Phenomenology, Qualitative research, Quality assessment Article type: Conceptual paper Please login | Abstract & purchase [ HTML & PDF (246kb) ] | Reprints & permissions |
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