The value of training in changing discriminatory behaviour at work

Abstract

Outlines evidence that suggests training given to employees in order to change their values and attitudes to others and come to respect and understand differences between people have had little success and can create more social unrest than existed previously. Cites the need to make this matter a culture issue rather than training issue and provides a suggested structure for companies to follow if they wish to correct this policy. Advocates zero tolerance.

Citation

Zhu, J. and Kleiner, B.H. (2000), "The value of training in changing discriminatory behaviour at work", Equal Opportunities International, Vol. 19 No. 6/7, pp. 5-9. https://doi.org/10.1108/02610150010786427