University libraries: step towards a web based knowledge management system

Abstract

Purpose

Web based knowledge management systems have opened new arrays in the present web based world. Because of innumerable features, they have become the first hand choice of every organization. The objective of this paper is to propose a web based knowledge management system for university libraries that will support the creation, organization, storage, dissemination and utilization of the institution's digital knowledge assets. The paper also aims to illustrate the requirements of a web based knowledge management system (WBKMS) for university libraries along with their key advantages.

Design/methodology/approach

Existing web based knowledge management systems were surveyed and a model framework was developed keeping in view the prevailing loopholes in the present systems.

Findings

The study evolves into a model web based knowledge management system catering for the needs of the users in the present bit and byte world.

Research limitations/implications

Further research can be conducted into designing web based knowledge management systems keeping in view the needs and behavior of the users they serve. Deep log analysis of the academically endeavored web based systems can be carried out for working out a better and productive WBKMS.

Practical implications

The outcome of the research will improve staff professionalism and will help in achieving coordination with other libraries and library users. Knowledge innovation in a web‐based environment will help in the creation of better and enlightened knowledge based society.

Originality/value

The technologies discussed will help in achieving satisfaction levels both on the part of users as well as library professionals. The whole behavior of seeking information and knowledge will change because of generation, sharing and management of information and knowledge in a virtual mode. Such systems will help organizations strategically when their branches are located in different geographical locations and this will give a platform to the members/employees to share best practices, problems, customer interactions, and prevent reinvention of the wheel.

Citation

Rah, J.A., Gul, S. and Ashraf Wani, Z. (2010), "University libraries: step towards a web based knowledge management system", VINE, Vol. 40 No. 1, pp. 24-38. https://doi.org/10.1108/03055721011024900