Midnight‐2.00 a.m.: what goes on at the library?

Abstract

Purpose

Assessment is a driving force in the library and services offered are constantly evaluated for their merit. This study seeks to review student use of an academic library during late‐night hours to determine the effectiveness of the service.

Design/methodology/approach

Late‐night library users were surveyed about the frequency and reasons for their late‐night library use. They were given the opportunity to voice their opinions about the value of library services provided from midnight to 2.00 a.m. Face‐to‐face interviews were conducted. Numbers of users were tallied and student behavior was observed and noted. Websites were reviewed to determine open hours at other libraries.

Findings

The investigators found that the patrons viewed the library as a quiet, peaceful place conducive to study and placed high value on late‐night access to the library. This was confirmed by the fact that there were requests to further extend the late‐night hours and to offer access to more library space. The research established the library as a haven required by a dedicated group of students who greatly needed a late‐night place to work.

Research limitations/implications

The investigators plan to extend the study of late‐night use to determine where the students go at 11.30 p.m., when all floors except first floor close. In addition, more questions will relate to student classification, area of study, late‐night safety, food, age, gender, mode of transportation, and housing. Participant recruitment will be enhanced to increase participation.

Practical implications

These outcomes could result in changes to the hours and services provided after midnight and have an impact on other libraries following similar late‐night practices.

Originality/value

There is little information in the literature about student behavior during hours after midnight. No reference was made to investigators observing student behavior first‐hand during late‐night hours.

Citation

Lawrence, P. and Weber, L. (2012), "Midnight‐2.00 a.m.: what goes on at the library?", New Library World, Vol. 113 No. 11/12, pp. 528-548. https://doi.org/10.1108/03074801211282911