“A little encouragement”: health services and domestic violence
International Journal of Health Care Quality Assurance
ISSN: 0952-6862
Article publication date: 1 April 2001
Abstract
The aim of this study was to identify those elements of health care which women who have experienced domestic violence consider to represent quality care and explore opportunities for an area health service to improve its service delivery to these women. To do this nine focus groups were conducted with six urban and three rural groups, recruited from Women’s Support Services and Refuges, and 65 women participated. A trained facilitator conducted the focus groups with a representative from each participating organisation. Audiotapes were transcribed then coded using a thematic analysis approach. Analysis of the tapes revealed six opportunities for improvement of health services. Improve services to Aboriginal women; increase access to services; promote available services; improve the health service environment; educate service providers; and provide specialist health services. A major theme to emerge was the importance of a supportive environment where women were supported to make choices for their future.
Keywords
Citation
Bates, L., Hancock, L. and Peterkin, D. (2001), "“A little encouragement”: health services and domestic violence", International Journal of Health Care Quality Assurance, Vol. 14 No. 2, pp. 49-56. https://doi.org/10.1108/09526860110386474
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited