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International hotel managers and key Caribbean challenges

Chandana Jayawardena (Department of Management Studies, Faculty of Social Sciences, The University of the West Indies, Jamaica)
K. Michael Haywood (School of Hospitality and Tourism Management, University of Guelph, Guelph, Ontario, Canada)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 1 June 2003

3947

Abstract

Broadly categorises hotel managers. Uses lessons learnt by managing hotels in the Caribbean. Presents two recent models in the context of the Caribbean. States that clear awareness of the “ABC” related to the host community is a key step in public relations. Presents the ideal attributes and prerequisites for success in international hotel management in a nutshell. Categorises Caribbean countries based on the ethnic mix and historic reasons for negative attitude towards tourism. Expresses views on key challenges that expatriate hotel managers face in the Caribbean. In conclusion, makes brief recommendations to international hotel managers planning to work in the Caribbean.

Keywords

Citation

Jayawardena, C. and Haywood, K.M. (2003), "International hotel managers and key Caribbean challenges", International Journal of Contemporary Hospitality Management, Vol. 15 No. 3, pp. 195-198. https://doi.org/10.1108/09596110310470284

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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