Competing for Quality in Military Catering:: A Strategy for Change

Abstract

In the quest to ensure adherence to best practice throughout the Army′s Catering Training Centre, the Army School of Catering enrolled in a series of workshops towards a better understanding of Quality Assurance and Control. Outlines the initial approach taken and describes how the original thought of writing Unit Standing Operating Procedures was turned into a full programme of accreditation under ISO 9001/BS 5750. The accent is on the practical problems involved and how these were overcome.

Citation

Giles, R. and Sinclair, D. (1994), "Competing for Quality in Military Catering:: A Strategy for Change", International Journal of Contemporary Hospitality Management, Vol. 6 No. 1/2, pp. 9-13. https://doi.org/10.1108/09596119410052026