Personalisation within a housing context

Abstract

And what of social housing's role in the personalisation agenda? Here, Jon Head explains Hanover's approach to personalisation and presents the challenges that the organisation faces in its implementation; and describes its involvement in a pilot project with Housing Associations' Charitable Trust (hact) that offers an exciting and innovative approach to this important agenda for housing providers and residents.

Citation

Head, J. (2009), "Personalisation within a housing context", Working with Older People, Vol. 13 No. 2, pp. 25-27. https://doi.org/10.1108/13663666200900027