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The psychological contract of knowledge workers

Wayne O'Donohue (School of Management, University of Tasmania, Hobart, Australia.)
Cathy Sheehan (School of Management, Monash University, Melbourne, Australia.)
Robert Hecker (School of Management, University of Tasmania, Hobart, Australia.)
Peter Holland (School of Management, University of Tasmania, Hobart, Australia.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 10 April 2007

8292

Abstract

Purpose

The purpose of this paper is to explore whether the concept of psychological contracts underpinned by relational/transactional exchanges provides an adequate description of knowledge workers' contracts.

Design/methodology/approach

The research approach uses interviews with ten scientists from within a pre‐eminent Australian scientific research and development organization, the Commonwealth Scientific & Industrial Research Organisation (CSIRO).

Findings

The research strong evidence of an ideological currency within the psychological contract for this set of knowledge workers.

Practical implications

The research raises questions over the role of normative occupation‐specific beliefs about work, and the sharing of common currency elements by individuals in the same organization within the same occupation. The analysis lends support to calls in the literature for a reconsideration of the transactional/relational interpretative framework that underpins the psychological contract.

Originality/value

This exploratory study lends support to calls in the psychological contract for the reconsideration of the cognitive‐perceptual definition of the concept and its transactional/relational interpretative framework.

Keywords

Citation

O'Donohue, W., Sheehan, C., Hecker, R. and Holland, P. (2007), "The psychological contract of knowledge workers", Journal of Knowledge Management, Vol. 11 No. 2, pp. 73-82. https://doi.org/10.1108/13673270710738924

Publisher

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Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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