Learning at work: A key to innovation, quality, improved performance and positive change

Abstract

Training is seen as a key to improved individual performance and service quality in a number of areas, notably social care. New regulatory standards in care include targets for staff training and qualifications. Current thinking about learning at work suggests that learning is indeed critical to improved performance, but emphasises a move away from a focus on training to an approach that embeds learning in ongoing work activity. This article explores the key lessons from the workplace learning literature and research, and considers the implications for supported housing and care organisations.

Citation

Spaull, J. (2003), "Learning at work: A key to innovation, quality, improved performance and positive change", Housing, Care and Support, Vol. 6 No. 2, pp. 31-36. https://doi.org/10.1108/14608790200300014