Designing services with residents: Residents leading the continuum of support services

Abstract

Bournemouth Churches Housing Association has developed a continuum of accommodation and support services through consultation with residents and local authorities. This is a holistic continuum of services that is designed to be flexible enough to enable residents to move between different services offered as their support needs change. Ultimately, the continuum of support services is intended to empower residents in achieving independent living after moving from fully supported services, to semi‐supported services, to independent accommodation with floating support. It has been possible to develop this range of services by mapping accurately support needs and developing effective professional working relationships with partnership agencies, such as Supporting People Administering Authorities.

Citation

Lazar, J. (2005), "Designing services with residents: Residents leading the continuum of support services", Housing, Care and Support, Vol. 8 No. 2, pp. 5-9. https://doi.org/10.1108/14608790200500010