Universalism and personalisation: squaring the circle
Abstract
Just as universalism was a fundamental value underpinning the creation of the post‐war welfare state, so personalisation is rapidly gaining a similar status in contemporary public service reform. This paper explores the background to both concepts and their current relevance for better outcomes. In particular, it seeks to understand how far they represent competing values and what kind of balance between them might be necessary to improve the health and well‐being of individuals and communities. However, and as this last statement implies, neither can be considered in isolation from the wider outcomes they are intended to secure for people and places.
Keywords
Citation
Wistow, G. (2009), "Universalism and personalisation: squaring the circle", Housing, Care and Support, Vol. 12 No. 4, pp. 5-10. https://doi.org/10.1108/14608790200900023
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited