Index

Stephen G. Anthony (The Institute of Six Sigma Professionals, UK)
Jiju Antony (Khalifa University, UAE)

Lean Six Sigma in Higher Education Institutions

ISBN: 978-1-80382-602-8, eISBN: 978-1-80382-601-1

Publication date: 12 July 2022

This content is currently only available as a PDF

Citation

Anthony, S.G. and Antony, J. (2022), "Index", Lean Six Sigma in Higher Education Institutions, Emerald Publishing Limited, Leeds, pp. 131-133. https://doi.org/10.1108/978-1-80382-601-120221014

Publisher

:

Emerald Publishing Limited

Copyright © 2022 Stephen G. Anthony and Jiju Antony. Published under exclusive licence by Emerald Publishing Limited


INDEX

Academia
, 6

Academic institutions

changing model
, 1–3, 5

characteristics of
, 3–5

demographic change
, 5

digital intellectual
, 3–4

future of
, 5–8

leadership
, 8–10

market forces
, 5

post-Cold War world
, 5

social contract
, 4

theage of knowledge
, 5

universities
, 4

Academic leaders
, 8–10

academic institutions
, 128–129

characteristics of
, 10–11

effectiveness
, 12–13

higher educational institutions
, 122–123

Lean Six Sigma (LSS)
, 121–122

motivation
, 12–13

project ideas
, 123–124

staff resources
, 126–127

structuring of project teams
, 125–126

style of project delivery
, 123–124

success communication
, 127–128

sustainability
, 128–129

techniques
, 124–125

traditional leaders
, 12

Big Data
, 20

Capability maturity model
, 85

Cochrane collaboration
, 26

Commercialisation
, 6

Commercial Quality
, 18–19

Continuous improvement (CI)
, 76–77, 100–101

Design of experiments (DoE)
, 26, 28, 124

academic leadership
, 34–35

analysing phase
, 38–40

case studies
, 30–31

conducting phase
, 35–38

continuous improvement
, 34–35

design phase
, 32–35

lean six sigma
, 34–35

maturity model
, 34–35

planning phase
, 31–32

structuring
, 28

Taguchi techniques
, 39–40

Total Quality Management (TQM)
, 34–35

traditional literature review analysis
, 38–39

validation exercise
, 37–38

Digital intellectual output
, 3–4

DMAIC projects
, 104, 124

Facebook
, 5–6

Ford Motor Company
, 15–16

Global education
, 3

Goal driven approach
, 12–13

Google
, 5–6

Gordon State College, USA
, 71

Higher educational institution (HEI)
, 3, 121–123

Honeywell
, 18

Individual performance
, 24

Industry income
, 46

International outlook
, 46

ivy league
, 2

Knowledge
, 3–4

economy
, 9–10

Leadership
, 8–10

Leadership maturity models
, 77–79

case studies
, 99, 101, 105, 108, 110

factors and characteristics
, 106

linking levels
, 106

model creating
, 105–108

model testing
, 108–112

stages
, 98–99

Lean manufacturing
, 16

Lean Six Sigma (LSS)
, 6–8

academic institutions
, 128–129

academic leaders
, 121–122

birth of
, 19

Ford
, 15–16

future
, 20

higher educational institutions
, 122–123

launch of
, 17–19

lean manufacturing
, 16

maturity models
, 82–84

Model T chassis
, 16

project ideas
, 123–124

Six Sigma organisation
, 17

staff resources
, 126–127

structuring of project teams
, 125–126

style of project delivery
, 123–124

success communication
, 127–128

sustainability
, 128–129

techniques
, 124–125

Toyota Production System
, 15

Learning management systems (LMS)
, 5–6

Low maturity
, 76

MAIC
, 18–19

Main Effects plot
, 39–40

Master Black Belts
, 46, 67

Mastering deployment
, 98–99

Maturity models
, 37–38, 40

capability maturity model
, 85

continuous improvement (CI)
, 76–77

economic growth model
, 75

high maturity
, 76

leadership maturity models
, 77–79

Lean Six Sigma maturity models
, 82–84

levels of
, 83

linearity of
, 94

low maturity
, 76

multi-dimension process improvement maturity model
, 81

process improvement maturity models
, 80–82

review of
, 86–93

scenarios of
, 94

target audience of maturity
, 94

testing
, 95

type of
, 85

use of
, 75–77

Miami University, USA
, 71

Model T
, 16

Motivation
, 12–13

Motorola
, 18

roadmap for
, 18

Multi-dimension process improvement maturity model
, 81

National University of Singapore
, 71

Operational excellence methodologies, UK higher education sector

criteria
, 45–46

initial questionnaire research
, 49

Lean Six Sigma
, 71–72

Master Black Belts
, 46, 67

quantitative research
, 47–48

research
, 51–54

rest of the world perspective vs.
, 51–54

surveys
, 47–48, 54, 68

Organisation mission
, 24

OSaR model
, 102

Parents knowledge
, 5–6

Plan Do Check Act model
, 103

Planning phase
, 30

Post-Cold War world
, 5

Process improvement maturity models
, 80–82

Process Improvement Unit (PIU)
, 104

Qualitative research
, 99

Quantitative research
, 47–48

Red brick
, 2

Repetition
, 27

Resource Grab
, 12–13

Second World War
, 18

Six Sigma

launch of
, 17–19

organisation
, 17

Social contract
, 4

Spinouts
, 5–6

Stimulate debate
, 101

Systematic literature review

Cochrane Collaboration
, 26

design of experiments (DoE). See Design of experiments (DoE).

Taguchi, Genichi
, 29–30

Taguchi Orthogonal Arrays
, 27–28

Target audience of maturity
, 94

Theage of knowledge
, 5

Toyota Motor Company
, 16, 24–25

Traditional leaders
, 12

Traditional management language
, 9–10

Traditional shop practices
, 15–16

Twinning programmes
, 3

Unit productivity
, 24

University of Central Florida, USA
, 71–72

University of North Carolina, USA
, 71

Valdosta State University, Georgia
, 71

Walter Shewhart
, 17–18

World class universities
, 8–9