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Virtual reality in digital marketing: research agenda based on bibliometric reflection

Hafizah Omar Zaki (National University of Malaysia, Bangi, Malaysia)
Dahlia Fernandez (National University of Malaysia, Bangi, Malaysia)
Omkar Dastane (Graduate Business School, UCSI University, Kuala Lumpur, Malaysia)
Aini Aman (National University of Malaysia, Bangi, Malaysia)
Soliha Sanusi (National University of Malaysia, Bangi, Malaysia)

Marketing Intelligence & Planning

ISSN: 0263-4503

Article publication date: 4 April 2023

Issue publication date: 9 May 2023

1480

Abstract

Purpose

This study unravels the intellectual structure of virtual reality (VR) in digital marketing (DM) research, identifies core research gaps and presents future research avenues. The study also conducts a performance analysis of publications in the field and identifies the most important stakeholders of the stated topic.

Design/methodology/approach

The Web of Science database was used to retrieve the publications that were relevant to the topic between 2012 and 2022. Biblioshiny, a shiny app for the Bibliometrix R package, is used to conduct a bibliometric analysis by decoding the results into several visual representations.

Findings

This report includes the most prolific contributors, keyword analysis results, productive nations, authors and connections, as well as the most often cited publications on VR in DM. In DM research, numerous perspectives on VR were looked at, explored and revealed.

Practical implications

The findings provide a new perspective and understanding of the issue for researchers in order to improve their research insights in the field. This study will also benefit marketing practitioners in ensuring the sustainability and innovativeness of technology used to run their DM campaigns.

Originality/value

This research provides the first bibliometric analysis of the citation works and productivity in the field of VR in DM using Biblioshiny, identifies core research gaps and provides future research agenda which can be useful to advance the research understanding in this context.

Keywords

Acknowledgements

The author received funding for this article’s research, authorship and/or publication from the Universiti Kebangsaan Malaysia.

Citation

Zaki, H.O., Fernandez, D., Dastane, O., Aman, A. and Sanusi, S. (2023), "Virtual reality in digital marketing: research agenda based on bibliometric reflection", Marketing Intelligence & Planning, Vol. 41 No. 4, pp. 505-524. https://doi.org/10.1108/MIP-12-2022-0568

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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