Effect of Emotional Intelligence and Strategic Management of Technology on Organizational Performance

Abstract

Purpose

The purpose of this study is to investigate the influence of emotional intelligence (EI) on the relationship between strategic management of technology (SMT) and organizational performance (OP).

Design Methodology/Approach

Data were collected through a survey of 1,094 managerial level employees attached to banks in Sri Lanka and analyzed using structural equation modeling procedure with SmartPLS to test a priori-based conceptual model. The results supported the arguments on the positive impact of SMT on OP, and the moderating role of EI on the relationship between SMT and the OP.

Findings

This research reveals the positive effect of SMT on organizational performance.

Implications

The findings imply the importance of emotions of managerial level employees in implementing technology strategies to enhance organizational performance in highly volatile markets.

Originality/Values

The findings provide an important contribution to the practitioners with the importance of EI for the relationship between SMT and OP.

Citation

Nanayakkara, S., Wickramasinghe, V. and Samarasinghe, D. (2023), "Effect of Emotional Intelligence and Strategic Management of Technology on Organizational Performance", Troth, A.C., Ashkanasy, N.M. and Humphrey, R.H. (Ed.) Emotions During Times of Disruption (Research on Emotion in Organizations, Vol. 18), Emerald Publishing Limited, Leeds, pp. 195-214. https://doi.org/10.1108/S1746-979120220000018009