Homecare nursing: a survey of citizen experiences with health-care professionals in the time allotted for homecare
Abstract
Purpose
Research-based knowledge on homecare nursing is scarce and further information is warranted about citizens’ perceptions of receiving home care under existing conditions. The purpose of this study was to investigate citizen experiences with health-care professionals in the time allotted for home care.
Design/methodology/approach
A questionnaire survey was distributed to 348 citizens receiving home care. The questionnaire consisted of questions whether the citizens experienced that enough time was available during the homecare visit and how the conversation and care relationship with the health-care professionals were experienced. The differences in responses were analysed using Fisher’s Exact Tests.
Findings
Overall, 94% of the citizens reported that sufficient time had been available and that care relationship and conversation with the health-care professionals had been positive during the homecare visit. However, the findings indicated that citizens aged more than +76 years and citizens with a high educational level were more prone to report that the nurses did not spend enough time during the home visit.
Originality/value
The findings offer useful insights for the professionals in delivering appropriate home care. Listening to citizens’ wishes and needs for home care could lead to better individualised care. Especially the youngest and oldest of the citizens seem to have specific experiences that call for further investigation.
Keywords
Acknowledgements
The authors are thankful to all the citizens who participated in this study and to the health-care professionals who supported the data collection. they gratefully acknowledge the financial support by the Novo Nordisk Foundation.
Competing interests: The authors declare that they have no competing interests.
Authors’ contributions: GT participated in the design of the study, the questionnaire and participated in the management, analyses and interpretation of the data and contributed to the manuscript. DWD and LHM did not participate in the data collection, but participated in the data analyses, interpreted the data and drafted the manuscript.
Funding: The study was supported by the Novo Nordisk Foundation (File no. NNF150C0017280). The Novo Nordisk Foundation was not involved in designing the study, the data collection, nor the data analyses and they were not involved in writing the manuscript.
Citation
Dürr, D.W., Mikkelsen, L.H. and Moth, G. (2024), "Homecare nursing: a survey of citizen experiences with health-care professionals in the time allotted for homecare", Working with Older People, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/WWOP-10-2023-0045
Publisher
:Emerald Publishing Limited
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