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THE ROLE OF COMMERCIAL DOCUMENT DELIVERY SERVICES IN INTERLIBRARY LOAN

Sue Kennedy (University Microfilms International for three years as Marketing Manager, UMI Article Clearinghouse. During this time she has made frequent presentations on document delivery issues. She has been involved in marketing on‐line databases and services for the past ten years. Before joining UMI, she held positions at Data Courier and Marquis Who's Who. Ms Kennedy graduated from Indiana University in 1973.)

Interlending & Document Supply

ISSN: 0264-1615

Article publication date: 1 March 1987

133

Abstract

This article explores the relationship of commercial document delivery services with libraries in an arena traditionally dominated by interlibrary services, focusing on the supply of article photocopies. Major trends in interlibrary lending and private sector services are summarized. Commercial services are divided into two groups: collection‐specific and full‐service suppliers. The article explores the fit of commercial services in a resource‐sharing environment. Evidence is presented that corporate libraries are more likely to use commercial services than their academic counterparts. Speed of delivery is found to be the vital factor to librarians in both types of libraries, although economic issues are also important. The article concludes with a discussion of the private sector in developing and introducing new technology for document delivery.

Citation

Kennedy, S. (1987), "THE ROLE OF COMMERCIAL DOCUMENT DELIVERY SERVICES IN INTERLIBRARY LOAN", Interlending & Document Supply, Vol. 15 No. 3, pp. 67-73. https://doi.org/10.1108/eb008542

Publisher

:

MCB UP Ltd

Copyright © 1987, MCB UP Limited

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