Patients, Power and Responsibility: The First Principles of Consumer-driven Reform

Citation

(2003), "Patients, Power and Responsibility: The First Principles of Consumer-driven Reform", International Journal of Health Care Quality Assurance, Vol. 16 No. 6. https://doi.org/10.1108/ijhcqa.2003.06216fae.001

Patients, Power and Responsibility: The First Principles of Consumer-driven Reform

Please note that, unless expressly stated, these are not reviews of the titles given. They are descriptions of the books, based on information provided by the publishers.

Patients, Power and Responsibility: The First Principles of Consumer-driven Reform

Spiers, J.Radcliffe Medical Press2003ISBN 1 85775 924 9

This stimulating and challenging work explores how to place consumers in charge to facilitate good patient care. It provides a coherent account of how customer/supply, and demand/supply relationships work, and identifies and describes the principles of good medical care, and the approaches that can be taken to offer a credible and realistic agenda for change.