Keywords
Citation
(2005), "The Quest for Quality in the NHS: A Chartbook on Quality of Care in the UK", International Journal of Health Care Quality Assurance, Vol. 18 No. 5. https://doi.org/10.1108/ijhcqa.2005.06218eae.002
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited
The Quest for Quality in the NHS: A Chartbook on Quality of Care in the UK
Sheila Leatherman and Kim SutherlandRadcliffe Oxford in association with the Nuffield Trust2005ISBN 1-85775-790-4
Keywords: Quality systems, Continuous improvement, Health services, United Kingdom
Quality is an issue of central importance in the NHS and yet, despite a considerable number of initiatives, programmes and organisation that have focussed on improving quality in the NHS over recent years, there’s no comprehensive reliable balance and rigorous account of the strengths and weaknesses in healthcare delivery. This book provides an authoritative and accessible account of the state of quality in the NHS
Unless information on quality is properly gathered, organised, analysed and used, the health service will continue to lack a foundation on which sustained and systemic improvement can be based.
The Quest for Quality in the NHS: a Chartbook on Quality of Care in the UK is a comprehensive, rigorous and robust account of healthcare quality and will inform the public, managers, researchers and policy makers about gaps between what is possible, and what is delivered by the healthcare system.
Contents include:
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Introduction.
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Guide to the charts.
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Effectiveness.
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Access.
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Capacity.
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Safety.
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Patient-centredness.
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Disparities.
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Summary of charts.