International Journal of Health Care Quality Assurance: Volume 26 Issue 4
Addressing the issues of management and quality
Table of contents
Balanced scorecard: application in the General Panarcadian Hospital of Tripolis, Greece
Yiannis Koumpouros– The purpose of this paper is to discuss the application of the balanced scorecard (BSC) in the Greek public health sector.
Dimensions of hospital service quality: a critical review: Perspective of patients from global studies
Yogesh P. Pai, Satyanarayana T. Chary– The purpose of this paper is to review the service quality dimensions established in various studies conducted across the world specifically applied to health care.
Patients ' preference on selecting a medical institution
Makoto Kobayashi, Toshiki Mano, Kazunobu YamauchiThe purpose of this paper is to evaluate the relative importance of attributes for patient selection of a medical institution and to quantitatively evaluate the impact of…
The Distress Thermometer: a rapid and effective tool for the oncology social worker
Eileen O'Donnell, Paul D'Alton, Conor O'Malley, Finola Gill, Áine CannyThe psycho-oncology and social work services recognised that a cancer diagnosis and treatment can result in considerable emotional consequences for patients, yet the referral rate…
Factors influencing evidence-based practice by Iranian general practitioners
Nahid Olfati, Saeed Dastgiri, Sakineh Hajebrahimi, Hassan JahanbinThis study aims to fill the knowledge gap regarding general practitioners ' (GPs) research utilization (RU) behavior in Iran. It also aims to find possible barriers to…
Managing healthcare waste in Ghana: a comparative study of public and private hospitals
Patience Aseweh Abor– The paper aims to examine the healthcare waste management practices of selected hospitals in Ghana.
Payment by results: are we missing something?
Mohammad Shahid, Alistair TindallPayment by results (PbR) was introduced to reward hospitals for productivity. In orthopaedic clinics there is a separate tariff for two procedures: removal of sutures (ROS) and…
ISSN:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar